Refund Policy for Subscription Based Plans
For subscription based plans; a full refund will be issued if PCCARE PLUS LLC has not been able to resolve even a single issue for you within the first 7 days of the subscription.
If there are one or more resolved issues and the customer has confirmed that his issue was fixed at the day of registration, PCCARE PLUS LLC may keep a certain fee based upon the incidences rendered over the period.
Refund Policy for Incident Based Plans
For incident based plans, you will be eligible for refund when any of the following criterions are met:
You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time Bank Account Number was active.
The issue is out of scope for the particular plan.
15 days have not passed after the issue was last worked upon by PCCARE PLUS LLC Technician.